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Managing Employees 101 & 102
League Office
1064 E Main Street
Meriden, CT 06450

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Wednesday, April 24, 2019, 9:00 AM to Thursday, April 25, 2019, 3:30 PM EST
Category: Service Excellence Training

April 24: Managing Employees 101

This full-day session targets first time supervisors who want to gain comfort in their new roles through learning the basics of the supervisory role, effective delegation, and how to begin developing their leadership (not just management) style. Participants will leave with tools for the hiring process and employee performance planning. This session can be taken on its own or combined with the 102 class for a comprehensive management skills training. This is a dues-supported education program.

April 25: Managing Employees 102

Even the best managers can struggle with difficult employee situations. This full-day session will offer tools and techniques that prepare managers to handle conflict, establish a strong team dynamic, and identify and address common dysfunctions of a team. This session can be taken on its own or combined with the 101 class for a comprehensive management skills training. This is a dues-supported education program.

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Speaker: Shannon Lindstrom, President of MLSFCS

Shannon’s experience includes working in various communications and financial counseling roles in the credit union movement for over 17 years.  She holds a Bachelor of Science in Health Services Administration from the University of Central Florida and a Master of Science in Public Policy from George Mason University.  Shannon also holds two credit union based designations, a Certified Credit Union Financial Counselor (CCUFC) and a Credit Union Development Educator (CUDE).  A lifelong learner, Shannon is committed to helping others learn how to better their financial and professional lives.