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Overdraft/NSF Fee Litigation (Virtual)
Thursday, September 29, 2022, 11:00 AM - 12:00 PM EST
Category: Corporate

There has been a flurry of class action lawsuits against credit unions involving overdraft/NSF fees. This session will focus on common allegations made in these lawsuits by plaintiffs’ attorneys along with strategies to mitigate this litigation risk. The session will also include an overview of “dynamic” overdraft limits for overdraft privilege/courtesy pay programs along with important disclosure items to consider.

Register Here

Speaker: Ken Otsuka, Senior Consultant, Risk & Compliance Solutions, CUNA Mutual Group

Ken Otsuka is a Senior Consultant in the Risk & Compliance Solutions Department at CUNA Mutual Group. In this role, Ken assists credit unions in identifying areas of risk associated with various payment services offered to members and recommends appropriate loss controls to mitigate risk.

Ken is also responsible for researching and analyzing emerging risks for product development along with developing resource and other training material for credit unions. Ken is frequently asked to speak by various organizations on a variety of fraud and compliance topics.

Based in Chicago, Illinois, Ken joined Risk Management in 1990 after spending eight years as an auditor at another insurance company.
A graduate of Northern Illinois University, Ken earned a Bachelor’s Degree in accounting. He received a Certified Public Accountant (CPA) designation in 1982.

Contact: [email protected]